Help Center

The process of purchasing and assigning courses in the learning library is changing. Instead of assigning courses first and receiving an invoice later, users will purchase courses upfront and assign courses to users after they’re purchased.

Purchasing Courses/Course Licenses

We’ve expanded our course package options to better meet your needs and budget:

1. Courses can be purchased a-la-carte for $28.00 each. Bulk pricing is available for purchasing multiple courses, with discounts of up to $6.00 per course.
2. You can purchase a license for unlimited individual course access for $65.00. This gives your assigned individual access to all learning library courses for one year. Bulk pricing is available for purchasing multiple licenses, with discounts of up to $15.00 per license.
3. We also offer unlimited course access for your entire organization. This gives every employee in your organization access to all learning library courses for one year. Pricing is based on asset size to help with affordability for all credit unions.

We encourage you to plan ahead and estimate the number of courses needed for your staff so you can take advantage of bulk pricing. Compare course prices with course licenses to find the option that best meets your needs. You have the option to select “invoice payment” and we will send you an invoice for your purchase.

Assigning Courses/Course Licenses

Once courses or course licenses are purchased, assigning courses to your users is simple. The process is the same, regardless of which purchase option you choose:

1. Navigate to your Client Hub.
2. Choose “Manage Courses”.
3. Choose “Assign Course” on the course line you would like to assign. Note the number of seats you have remaining if applicable.
4. Select the user(s) you would like to assign the course or license to
5. Hit “Save”

Your assigned users will now have access to the applicable courses! They can access courses through the “My Courses” area on the left-hand side of the page.

Link to Loom

https://www.loom.com/share/a3d4515c49be4807ae8e5b3358e99624

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For additional help, please email support@servistarconsulting.com or book a 30-minute help call.