ServiStar Consulting

Our Values

Guided by Values. Driven by Partnership.

Our values shape every step we take, helping us work side-by-side with credit unions to create solutions that last and make a difference.

Provide more than is expected.

Be transparent and optimistic.

Maintain integrity in every situation.

Be purposeful and enjoy the journey.

Our History

Over the past 25+ years, we’ve partnered with hundreds of credit unions across the country, guiding them through transformations that led to award-winning cultures and measurable business results. Our approach blends research-backed training, credit union-specific expertise, and an unwavering commitment to making it easy for clients to succeed. Today, ServiStar is proud to be a CUSO serving credit unions exclusively.

Culture First

Because it's the engine that drives performance.

Leadership at Every Level

Because great cultures need great leaders.

Ongoing Partnership

Because transformation isn't a one-and-done event.

DEFINE

Behavioral Standards

We partner with credit unions to clearly define behavioral standards that align with their values and purpose. These aren’t generic checklists, rather they’re mission-based behaviors that reflect the unique identity of each organization.

ALIGN

Culture Through Training & Onboarding

Behavioral standards become the foundation for aligning culture through hiring, training, coaching, recognition and performance – making culture a practical, everyday driver of results.

Develop

Leaders Who Reinforce Culture

Culture is sustained over time by developing empowered leaders that motivate and develop their teams.

Our Team

Meet The Experts

Our team of experts brings decades of hands-on credit union experience, guiding leaders and staff to build thriving, member-centric cultures. We've walked in your shoes, understand your challenges and partner with you to achieve lasting performance and growth.

Taylor Murray

President/CEO

Chris Bryan

Chief Operating Officer

Mike Neill

Chief Learning Officer

Scott Albrecht

VP, Learning & Development

Jarrell Flanders

VP, Business Development

Whitney Pickett

Client Success Manager

Scott Anderle

Learning & Development Specialist

Peter Tyson

GiANT™ Certified Executive Coach

Dylan Cragle

Lead Developer

Rian Neill

Creative & Digital Developer

Tony Hendrix

Systems Administrator

Attributes and Skills of Highly Effective Credit Union Managers

Read Our Report

Our Approach

Grounded in Research. Built for Impact.

In partnership with the Filene Research Institute, we uncovered the traits and behaviors that define high-performing employees and leaders within the credit union industry. This groundbreaking research forms the foundation of everything we do — from how we support leadership development to how we foster cultural alignment across organizations.

Our approach isn’t based on theory. It’s backed by data, tested in credit unions and designed to create lasting and measurable change.

Are You Ready to Experience the ServiStar Difference?

Schedule a Call

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About Us